That Process Feeling

You've Lost That Process Feeling: Some Lessons from Resilience Engineering. Dr. David D. Woods & Laura Nolan, SRECon 2021. Resilience always requires human involvement: people are the only agents that can detect, analyze, and fix novel problems. program youtube

David Woods shares a couple canonical examples from energy and aerospace industries and touches again on the line of representation. Laura Nolan shares a companion story from internet software engineering.