Incident Management at Slack

How do we handle dozens of incidents a week, big and small, most of which our users are never aware of? Learn how we've made incident management a core capability of everyone on our engineering team: where we are, how we got here, and where we're going. Brent Chapman at SRECon Amercias 2021. youtube

YOUTUBE FYYTglQoS3w How do we handle dozens of incidents a week, big and small, most of which our users are never aware of? Learn how we've made incident management a core capability of everyone on our engineering team: where we are, how we got here, and where we're going. Brent Chapman at SRECon Amercias 2021. youtube